Shipping policy

**Last Updated:** June 2026

Thank you for shopping at Dagina Shop.

We are committed to delivering your order as quickly and safely as possible.

### Processing Time

Orders are typically processed within **1–3 business days** after payment is received.

During holidays, promotions, or periods of high demand, processing times may be slightly longer.

### Shipping Time

Estimated delivery times:

* United States: **5–10 business days**
* Canada: **7–14 business days**
* International Orders: **10–21 business days**

Actual delivery times may vary depending on the destination, carrier delays, customs processing, weather conditions, and other factors outside our control.

### Shipping Rates

Shipping charges are calculated at checkout.

We may occasionally offer free shipping promotions on qualifying orders.

### Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information when available.

### Multiple Shipments

Because we work with multiple suppliers and fulfillment partners, items purchased in the same order may arrive in separate packages.

### Incorrect Shipping Information

Please verify your shipping address before placing your order.

Dagina Shop is not responsible for packages delayed, lost, or returned due to incorrect address information provided by the customer.

### Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the carrier and supplier to resolve the issue.

### Contact Us

For shipping-related questions, please contact:

**Email:** [shopify@profenusa.com](mailto:shopify@profenusa.com)